Dear valued customer, our Bank is covered under the Reserve Bank of India- Integrated Ombudsman Scheme, 2021
In case any complaint or grievance against the Bank is not addressed within 30 days or if not resolved to the satisfaction of the customer, the same may be addressed to the RBI Ombudsman of the respective area on the dedicated e-mail as mentioned below.
Complaints can also be filed online on https://cms.rbi.org.in/ alternatively complaint may be sent in physical mode to the "Centralized Receipt and Processing Centre" set up at Reserve Bank of India.
|
Details of RBI Ombudsman |
Grievance Redressal Officer |
|
Reserve Bank of India |
Mr. Kaushik A Patel |
|
4th Floor, “Riverfront House”, |
Chief Executive Officer, |
|
Behind H.K. Arts College, |
The Co-Operative Bank of Mehsana Ltd. |
|
Between Gandhi & Nehru Bridge, |
3/A, Virnagar Sicuety, |
|
Pujya Pramukh Swami Marg, |
S T Workshop Road, |
|
Ahmedabad – 380 009 |
Mehsana – 384 002, |
|
Ph No. 07926582357 |
Ph No. 07935014658 |
|
Email Id: crpc@rbi.org.in |
Email Id: kaushik.patel@bankofmehsana.com |
